Share review of Boots Opticians Nottingham - Victoria Centre (in Boots)

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-05-12 Person 3 5 0

The wait time is less than ideal, each time it seems to get longer! Seems to defeat the object of actually booking an appointment? This latest appointment I had both a contact lens check and eye test, and spent 2 hours sitting around waiting with my 2 year old daughter which as you can imagine she got extremely fidgety and bored. Luckily a lovely lady there advised us of a delay to see the optometrist and took us to a different waiting area with books and colouring etc so that the last 20 minutes of waiting were at least more bearable for both myself and my daughter. The actual appointments themselves were fine, and the staff were all nice. However as already mentioned, why on earth did we have to spend 2 hours there in the first place when I had already prebooked an appointment?