Share review of Boots Opticians Nottingham - Castle Boulevard

Boots Opticians Nottingham - Castle Boulevard 2017-01-21 Person 3 5 0

It was difficult to book my appointment in the first place. I tried online but a day later I received a voice mail from a Boots employee on a withheld number saying it wouldn't be possible. I then tried ringing the appointment line and was put on hold then transferred to another line and no one answered so after 5 mins I hung up. It wasn't explained who I was being put through to. The third time was a success and the girl was very helpful on the phone. When I arrived for my appointment the staff were friendly and helpful but the optometrist was 20 mins late calling me in but once I was in the consulting room everything went well. He was helpful, knowledgeable and approachable. I am still waiting for my recommended lenses to be delivered.