Boots Opticians Northwich - Witton Street

Boots Opticians Northwich - Witton Street 2017-09-11 Person 5 5 0

I was a little late due to traffic holdups but the staff were very helpful and able to fit me in.

Boots Opticians Northwich - Witton Street 2017-08-31 Person 3 5 0

Aweful costiner service. Kept me waiting for 1/2 an hour with no explanation or acknowledgement that I was even there. Never again

Boots Opticians Northwich - Witton Street 2017-08-31 Person 4 5 0

All staff were very pleasant but I will not return here due to the facilities for the pre screening. It is an area with three machines and every time I used the next machine I had to wait until somebody moved on. I was asked questions about my health in this small area with everybody able to hear. Concentration was impossible with three people being seen at the same time. I explained several times that I had been asked by a doctor to get my eyes seen but the emphasis was on trying to make me buy glasses.

Boots Opticians Northwich - Witton Street 2017-08-29 Person 5 5 0

Excellent service they could not do enough from the receptionist to the optometrist both excellent

Boots Opticians Northwich - Witton Street 2017-08-25 Person 3 5 0

I could not fault the service from the optometrists - my daughter was moving from glasses to contact lenses so had two sets of tests and we all the information to make a decision. However I'm afraid the service from ancillary staff wasn't so good. In the store there always appears to be quite a number of staff hanging around - when we came out from the optometrist we were passed over for the next stage of the appointment and I could hear staff saying 'well can you do this, I'm busy' despite just hanging around and pacing the floor. We had been warned it would be a long appointment due to the contact lenses trial but at the final stage (practising taking them out and putting them in) we were told that staff were too busy and we'd have to come back another day.