Share review of Boots Opticians New Milton

Boots Opticians New Milton 2017-08-05 Person 4 5 0

I would have liked more explanation about preliminary tests prior to having them eg what was being checked and how test would be done. Also I felt some of these tests were carried out too fast for my eyes and brain to adjust and adapt as necessary eg the identification of white dots on the screen. Not sure if speed is part of the test or whether it was to try and catch up on time as I had been advised they were running late and it was near the end of the day. Actual consultation and tests were extensive . No rush .Alison very professional and explained as she went along and she shows empathy and understanding in what can be worrying circumstances. The dispenser Debbie was very good with her help and advice. She too showed empathy and understanding. Also not sure if patient toilet available on site did not see any signs for this and feel there should be signed access to a toilet as appts can be quite lengthy.