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Boots Opticians New Milton 2017-08-03 Person 5 5 0

Great service when booking appointment in store. Prompt attention and flexibility on appointment times. Exam felt thorough. I was in Boots in New Milton Hampshire and after I saw the optometrist I was looked after by Adam who was really personable and professional. He took his time with me and was very patient when I was choosing frames and in explaining the various options to me along with doing price comparisons. The only room for improvement I can suggest is that the after care team members like Adam have more equipment available to them. Adam had to hunt around for the eye ruler and for the lens samples I.e. it looked like they had to share which delayed what is already quite a timely experience and could improve that and ease of working for the team. My appointment was at 1025 and I left at 1200 and although I was a while choosing frames I think this only accounted for say 15 minutes. I would absolutely recommend using boots in New Milton - really very good.