Boots Opticians Manchester - Market Street
287 reviewsReviews
A lot of effort went into obtaining an accurate prescription. My eyes had improved since my last visit and my optometrist double checked everything. Great service!
Good: optometrist was excellent.
Could be improved: person who did the initial tests was a bit unhelpful and clearly couldn't wait for her lunch break...
Everyone was really helpful and nice. I had a few issues previously with an IT error that caused me to be removed from the system - everyone I spoke to about it was helpful and understanding, and sorted me out with some contact lenses. The appointment was quick and easy with Toni, and the member of staff who booked it (Becky I think?)was helpful and recommended I back to back my appointments, which saved me coming in twice.
Great staff very friendly but felt they rushed a bit not that helpful with picking out glasses.
Very slow. My appointment was 15 minutes late and I then was dealt with by three different people throughout the whole process. Took about an hour and a half for a routine eye test which isn't acceptable. And even better, I have to return in two weeks for a separate contact lens appointment which is another £35! Despite wearing contact lenses for years! Bit of a joke rally. Also far too much pressure to sign up to the boots contact lens reward scheme. I won't be returning.
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