Share review of Boots Opticians Manchester - Market Street
Boots Opticians Manchester - Market Street
2019-08-02
Person
1
5
0
2nd August 2019
Most of this is not relevant to me. I have always found the opticians very professional and helpful but you administration this morning was appalling. I arrived at ten to be told that no optometrists had turned up and my appointment was cancelled. There was a problem with the phones so it was not possible for me to be informed.This is not the first time this has happened. You need to improve your communication systems and maybe employ more optometrist.
The staff I dealt with were courteous but had been put in an impossible position