Share review of Boots Opticians Manchester - Market Street

Boots Opticians Manchester - Market Street 2018-01-28 Person 4 5 0

I had an eye test and contact lens refit with Shreya, the service was very good and Shreya took lots of time to explain everything and answer my questions. I've had many eye tests before but don't always feel at ease enough to ask all the questions I feel silly asking, but Shreya made feel comfortable from the start. After my appointment I was helped by Stephen to choose some glasses. His customer service was exceptional. He was super friendly and chatty, I was being the ultimate awkward customer totally indecisive but he was amazingly patient. I was wary of trying any coloured frames and told Stephen they were a definite no go. Every now and then he'd suggest a coloured frame and persuade me to try it on. He wasn't pushy at all, and I ended up finding my perfect frames which are partly pink! I never would have picked them up if it wasn't for him. More than 6 months on and I still love my glasses more than any Ive had before. I've been meaning to write this review for a long time but just not got round to it, the service was the best I remember having in a long time and I'd definitely recommend. My only downside is it can be difficult to get a weekend appointment unless booking well in advance.