Boots Opticians London Wall
96 reviewsReviews
Good Service. I had my appointment within hours and the staff were helpful and professional.
Every stage of the appointment was very good - the Optometrist was very clear and reassuring at every stage.
On reflection a suggestion for an improvement would be :
As a first time requirer of glasses, having just sat through the appointment I think it might have been better if had been suggested to me that I might want to consider comin back at another point to choose my actual frames. Reason being I wasn't by then really in a great frame of mind for choosing and I doubt I would have chosen the same pair that I ended up choosing almost in a fit of desperation.
Having been customer at this site through different company names via takeovers I can only comment that it is now just a shop that sells glasses and contact lenses. It used to be the optician knew their "patient". Really do not enjoy the current way high street opticians have become.
I have had some serious eye issues in the past and some spotted by the optician, now the optician doesn't even research their clients history before undertaking eye tests.
Anita was absolutely lovely, engaging and caring. She seemed to take her time with me too, which was great. There wasn't a sense of being rushed.
Unfortunately, Boots got my reading prescription wrong so, in consequence, I experienced severe headaches trying to adjust to new glasses that were not right for me. I had to return the pair and get a new set of lenses fitted - which delayed the completion of my order by several days. I would not recommend this branch of Boots and will definitely choose a different optician/eye care service provider for future appointments and glasses purchases.
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Short link to review Boots Opticians London Wall: http://iwgc.net/emver