Share review of Boots Opticians London - Tottenham Court Road

Boots Opticians London - Tottenham Court Road 2017-08-23 Person 5 5 0

Dear Sir/madam, I (Sahidi Maman Bilan) am writing to express my disappointment about the allegations of one of your staff members at Tottenham Court Road, namely Peter regarding my glasses. He alleged that I had my glasses in my pocket and broke them. This does not make any sense as I have always been wearing my glasses whenever I visit the shop. I acquired my glasses in December 16 with insurance. I visited the shop in early August as they was scratches on my glasses and this was replaced with the manufacturer guaranty. So, I do not know why Peter is trying to use my Insurance in this context. For that purpose he made up that I sat on my glasses. I understand that there is manufacturer guarantee and my insurance. Peter is trying to unethically use my insurance for the replacement of my glasses. This is unacceptable as I am a loyal customer of Boots and have two of my children loyal to boots as well: Omar Bilan (19 Mai 2003) and Nadira Bilan (20 June 2012). I would please like to request that you look into this matter. Yours faithfully