Share review of Boots Opticians London - Strand

Boots Opticians London - Strand 2017-01-13 Person 4 5 0

The check was professional and great, but I got there to get a free contact lenses test, as the title of the link I booked the appointment through hints: http://www.boots.com/en/Opticians/Contact-Lenses/Free-contact-lens-assessment-and-trial/ The page doesn't say anywhere the test is only free for new contact lenses users, the optometrist knew it wasn't the first time I had contact lenses, yet I was charged for the test. When I said that to the salesperson, he just blurted, "oh, it doesn't". I understand that I will get a free trial pair of contacts, but doesn't really make up for the fact I've been misled. I don't mind paying for a good service, and I did pay. However, I believe this information should be shared when making the appointment, and not sneakily when it's too late to make a different decision.