Share review of Boots Opticians London - Sedley Place
Boots Opticians London - Sedley Place
2017-05-17
Person
3
5
0
17th May 2017
Good:
- All staff were friendly and polite
- Optometrist was knowledgeable, clear and thorough
- Equipment was clean and modern
- My appointment started promptly and I was not kept waiting between examinations
Could be improved:
- The website didn't work when I tried to book my appointment online so I had to do it over phone
- I received an appointment reminder last week but when I arrived the optometrist told me I wasn't due to come back until November. I feel that Boots may have tried to take advantage of reminding people their appointment is "due" ahead of time.
- I did have to wait at the desk for quite a while before anyone came over to check me in for my appointment.