Share review of Boots Opticians Ipswich - Upper Brook Street

Boots Opticians Ipswich - Upper Brook Street 2017-03-04 Person 4 5 0

Seen on time for contact lens check and then had to wait a bit before eye test. Optometry staff seen professional and informative as were other staff members. However I do not think it appropriate for reception staff to disclose my home address and date of birth in waiting room. If details on records need checking with patient this should either be undertaken in separate room or by simply showing the record to patient and asking them to confirm if details are correct. As a former NHS manager I would suggest that this practice contravenes data protection and confidentiality policy.