Boots Opticians Ipswich - Tavern Street

Boots Opticians Ipswich - Tavern Street 2017-05-12 Person 5 5 0

Absolutely fantastic service. My daughter needed glasses for the first time and staff friendly, understanding and very curteous.

Boots Opticians Ipswich - Tavern Street 2017-05-04 Person 5 5 0

Couldn't fault a thing

Boots Opticians Ipswich - Tavern Street 2017-05-01 Person 2 5 0

I made an appointment to collect my spectacles and made a special trip in to do so. I expected them to be ready for collection and having made an appointment they would have prepared accordingly. On my arrival I was told to take a seat while they rummaged around in drawers looking for my spectacles. After 15 minutes I was told they were not in. I suggested that I should have been informed and they blamed the staff who had taken the delivery on the previous day. I feel that they should have checked on the morning of the appointment and notified me. I was not at all happy with this service. I was also unhappy with the optometrist who didn't seem to know at all what she was doing and had to keep going off to ask people. I have serious misgivings about whether my varifocals being correct but will not know until I pick them up.

Boots Opticians Ipswich - Tavern Street 2017-04-29 Person 5 5 0

I received a walk-in consultation and tests which lasted 1 hour yesterday. Grateful for this, it avoided going to hospital. My practitioner recommended a follow up appointment in one week but no one was available to make it at that time. I understood someone would phone today. Not having heard I left a message which has not so far been returned. I need to make a further appointment please.

Boots Opticians Ipswich - Tavern Street 2017-04-27 Person 2 5 0

Iam not satisfied at the moment The reason being I can't see as well with new ones as I can with old ones most disappointed as l now have to go back to try and sort the problem out and can't get in until Wednesday I did tell the team member Denise but she said try out over weekend. But as it's bank holiday l can't get there until Wednesday as liveout of town thank you. Mr Studley.