Boots Opticians Glasgow - Braehead
250 reviewsReviews
Lorraine the consultant was helpful my father in law is 87 and has eye problems so Lorraine was very helpful in picking the right frames and talking through all our options so we knew exactly what we were getting the cost and everything I would like to thank Lorraine for making it a easy process
The service was great
!
I was a bit hacked off to be honest. My wife called into Boots and asked for an appointment for me for a contact lens trial.
It was only when I turned up (after rearranging childcare etc) that I was subsequently told that I would need an eye examination too. But not there and then as I would have thought, but at a later date! Why would you let someone turn up for contact lens trial and send them away again?
You really should tell people at the time of booking if an eye test is required so that the two tests may be booked at the same time - that would make much more sense.
Not happy!
Very professional, polite and great communication skills, made me feel relaxed and was very informative