Boots Opticians Glasgow - Braehead
250 reviewsReviews
Have never had any issues with boots.
Cheryl spent a lot of time with us finding the perfect pair of glasses for our two year old. She ordered in a wide range of glasses for us to try and explained why the positioning of the lenses in relation to the eye was so important. She was with us through the whole experience of selecting glasses and fitting them- making sure they were the correct fit for our daughter. She could not have made the experience any easier!
I was given a chloramphenicol ointment for a keritonitis/ corneal ulcer. Every other time I've been referred straight to a hospital. I had to make a second appointment to get the referral, and once seen had to then wait til the next day (a Sunday) to collect my prescription when most pharmacies are closed. I also had to duck out of work to go collect it because I've been in too much pain to wait until I finished. Given my history of belpharitis and frequent corneal ulcers, which I detailed to the optometrist, I should have been referred in the first instance. The second day I was in a lot of pain. I'm ten pound out of pocket on remedies that only agitated the condition, plus the extra cost of making a second trip over. If it had been dealt with correctly in the first instance I wouldn't have had to wait two days to pick up a prescription I know off the top of my head at this point and wouldn't have had to pay 20-30 pounds on treatments that should have been prescribed to me and unnecessary travel expenses.
Service was great, all staff were friendly and helpful and it was super quick. Great experience all in all.
Amy was amazing really helpful and friendly!