Share review of Boots Opticians Glasgow - Braehead

Boots Opticians Glasgow - Braehead 2017-08-18 Person 4 5 0

I already have contact lens, so the question is irrelevant I have been wth Boots opticians for a number of years and generally the service is very good. However, yesterday there seemed to be staff who were training, and while I understand the need for this at customer level, the fact that staff had to constantly ask for help from others while they ordered the spectacles I had chosen, really interrupted the 'flow' of what should have been a smooth and knowledgeable customer service. The length of the appointment became a lot longer than it should have been and made me anxious about the time. Perhaps a bit of re-organisation around the staff training could have resulted in a more customer friendly service.