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6th December 2017


I went to Boots Opticians thinking I would get decent quality glasses at a reasonable price. A few folk had recommended Specsavers but I thought it would be better to avoid the cheaper opticians and go to a place with a good reputation. Big mistake! I bought two pairs of glasses in the 'second pair half price' offer. Both pairs are the same. Since I got them they haven't fitted properly and are sore and uncomfortable to wear, despite having been back four times to ask to get them adjusted or changed. After the fourth attempt I gave up and went to Specsavers, where I ordered a pair of their cheapest glasses at £25 to try out. I was measured up for these and they adjusted the frames to ensure they were comfortable before the lenses were made. The service there was very professional in comparison to Boots. The Specsavers glasses are the ones I wear every day now, whilst my Boots glasses sit in a drawer gathering dust. I've tried on my Boots glasses a few times since then but they're still uncomfortable. I'm annoyed with myself for having wasted £138 on two pairs of glasses I'll never wear. I certainly wouldn't go back to Boots Opticians again. In future I'll go to Specsavers for my glasses.

Recommend
Appointment
Staff
Clear Recommendation