Boots Opticians Colindale

Boots Opticians Colindale 2017-05-29 Person 3 5 0

My eye test was very quick with Optometrist then I had it before, I felt it was rushed. I also felt that I had been pushed to buy medicine for my eyes. Later I changed my mind so I wanted to return it but the staff said I can not even I haven't used the medicine yet, after they talked with a manager the staff said that I can return it. I also must say that the person who was doing all the machines of the beginning of my eye test and took eye photo was extremely helpful and polite.

Boots Opticians Colindale 2017-05-26 Person 3 5 0

Happy with service

Boots Opticians Colindale 2017-05-23 Person 5 5 0

I love the fact that an image of my eyes was shown to me and it was all explained. I've never had that experience before. I was very impressed. I also had the help of a lovely man who was so patient in help g me choose a pair of glasses.

Boots Opticians Colindale 2017-05-19 Person 4 5 0

The members of staff who dealt with the contact lens check and eye test were excellent and very thorough. However, I felt that the person whose sole job appeared to be getting me to sign a consent form for marketing purposes a bit of a pointless extra person to deal with. I arrived at the appointment at 1.30pm and was there until 4pm - that's a total of 2 and a half hours to get my eyes checked and order some glasses - that's way too long! I concede that I took a while myself to choose a new pair of glasses but still feel that whilst the staff were very friendly and attentive, the whole process I underwent could have been quicker and more efficient and that some of the issues could have been dealt with by just one person instead of the four separate people I ended updealing with. I would recommend the serviceto others but with these significant caveats. Thanks.

Boots Opticians Colindale 2017-05-18 Person 5 5 0

The optometrist was very thorough and whilst he couldn't help, he did provide options