Boots Opticians Chelmsford - High Chelmer
109 reviewsReviews
I had an appointment with Rav on Sunday, she was very professional and gave a clear recommendation. She reassured me about the health of my eyes, and discussed with me any concerns I had. Joanne helped me to choose my glasses, she was very informative and professional.
The only down side was that I had booked my appointment on line but it had not showed up on the branch system when I arrived.
The staff were very accommodating and slotted the appointment in for me.
Brilliant service, friendly and helpful staff.
I made the appointment for myself and son. Unfortunately I made it 4 weeks early and my son should only make an appointment next year. It is a complete farce. Why did no one told me when I made the appointments? In the end I went to Specsavers. I have been a boots optician customer of many years standing but this is a complete shambles.
Rav the optometrist and Julie the team member - both excellent in their fields which made my experience with them very pleasant.
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