Share review of Boots Opticians Chelmsford - High Chelmer

Boots Opticians Chelmsford - High Chelmer 2017-05-11 Person 5 5 0

I am a customer of boots opticians in chelmsford high st but they seem to have had recent problems answering their phone. Not sure if this is a staff shortage issue. I had a call To say my lenses had arrived in store but on my arrival they couldn't be found, had to make a second trip. I had a problem with a lens so had to order another which took a while to arrive. I spoke to Julie at the high chelmer branch and she took over and sorted everything out for me, she was brilliant and exercised exemplary customer service.