Wokingham Community Hospital

Wokingham Community Hospital 2022-02-17 Person 4 5 0

Hospital appointments good with 1-1 advice from the Physio. Felt confident and able to ask questions and gain reassurance about my health concerns. Appreciated the detailed explanation and demonstrations of the exercises. On-line classes less successful - difficult to know if you are doing the exercises correctly and which muscles are meant to be challenged in each exercise. I am personally not comfortable with online classes. Also the practitioner cannot see whether you are doing the exercises correctly. Not very motivating.

Perhaps add some motivational music - a minute is a long time to keep going just by counting! Try to get the practitioner to engage with the patients as they would if taking a class in a hall. Difficult situation when the people in the class do not know each other. The most successful lessons were when different physio instructors came on and each had a different style of delivery, which was more motivating. A good idea also when 2 people took the class - one sitting and one standing, then you have an alternative way of exercising rather than just giving up if it gets too hard.

Wokingham Community Hospital 2022-02-16 Person 5 5 0

Very knowledgeable, kind and lovely physiotherapist

Telephone answering service could be better

Wokingham Community Hospital 2022-02-16 Person 5 5 0

I have nothing further to add here - my star ratings speak for themselves

There is nothing you could have done better

Wokingham Community Hospital 2022-02-15 Person 5 5 0

[name removed] was very through and helped me to understand where and why the problems are occurring. She was prompt contacting the GP to arrange a prescription. The follow up phone call a week later gave me an opportunity to try out the proposed solution and to address any questions.

No

Wokingham Community Hospital 2022-02-11 Person 5 5 0

Very professional care

Nothing really appointments were on time and good professional advice

Wokingham Community Hospital 2022-02-10 Person 5 5 0

Felt looked after and got answers and help

Felt the appointment was a bit rushed.

Wokingham Community Hospital 2022-02-09 Person 4 5 0

Parking is limited and causes anxiety of being late. The waiting area is too open and exposed.

Seen me earlier.

Wokingham Community Hospital 2022-02-09 Person 5 5 0

Very professional reception team and great care from the physio team. Thank you very much

Perfect service

Wokingham Community Hospital 2022-02-07 Person 5 5 0

The therapist was really kind to me

Everything was fine

Wokingham Community Hospital 2022-02-02 Person 4 5 0

Impressed that I was seen fairly quickly given the pressures on the NHS and that I had several follow ups scheduled easily.

Instructions could have been a little clearer eg when came to do the exercises realised I didn't really know the difference between 'do 3 sets of 10' and 'do 30 times'.