Reviews
Reviews
[name removed] has been professional throughout my treatment. I would certainly recommend others that may need help
Pointless get 3 calls the nothing else
You did not offer me any counselling and sent me to an agency. This could be life threatening for some people. It could have been for me.
I didn’t connect with the counsellor [name removed]. At times, I felt that he wasn’t listening to me, his mind was somewhere else. I didn’t get any positive feedback from him. Having counselling experience myself, In my view he was a poor counsellor.
I was disappointed to say the least, and that’s why I discontinue the treatment with [name removed].
I was in a bad place mentally when I had my first interview with Talking Therapies. My situation was well understood and I was given useful practical advice.
Sometimes felt bit rushed and not long enough thing next prefer face to face
The silver cloud app is great and the content is easy to understand. The extra features like breathing videos in particular were really useful however I don’t think it’s been updated in a while so could use some new content.
In contrast the phone calls were not as helpful. I felt they were formulaic and not tailored to my needs. There was no opportunity to build more of a rapport with the therapist due to long periods between calls and therefore no continuity. I had to reschedule a session and gave more than a week’s notice but the process of trying to reschedule was cold and I decided not to continue because I felt like an inconvenience.
Attentive listening, super help on finding and practicing techniques to help me and found it overall very useful!
I didnt find CBT helpful for my situation, though the therapist listened to me talk it was clear there was a set course to follow.
The person who evaluated me NEEDED THERAPY.
I was never contacted by the manager afterwards.
She hung up on me.
Your service is prehistoric ridiculous inexistant and a disgrace.
You basically DONT CARE.
SHAME ON YOU!