Whipps Cross University Hospital
Whipps Cross Road, Leytonstone, London, England, E11 1NR
64,641
reviews
Reviews
Recommend
Dignity/Respect
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Information
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Staff
Reviews
Whipps Cross University Hospital
2016-03-31
Person
4
5
0
Review of Orthopaedic Outpatients - WXH
written by a patient
31st March 2016
The staff are polite and the waiting times are reduced also.
The seating area could be improved.
Whipps Cross University Hospital
2016-03-31
Person
1
5
0
Review of Orthopaedic Outpatients - WXH
written by a patient
31st March 2016
Waited 2 hours with patient who has Alzheimer, still waiting white writing this- applies administration appointment was at 10:35 its now 12:25.
2016-04-19 10:56:21
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Orthopaedic appointment, for which you felt the was waiting time was too long. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.
Whipps Cross University Hospital
2016-03-31
Person
4
5
0
Review of Anticoagulation Clinic - WXH
written by a patient
31st March 2016
Whipps Cross University Hospital
2016-03-31
Person
4
5
0
Review of Dermatology Outpatients - WXH
written by a patient
31st March 2016
Quick procedure.
Well managed, kept informed of what was going on throughout.
Whipps Cross University Hospital
2016-03-31
Person
5
5
0
Review of ENT Outpatients - WXH
written by a patient
31st March 2016
Ban phones was really bad.
Fantastic night staff you called, had to get up to go to desk!
Whipps Cross University Hospital
2016-03-31
Person
5
5
0
Review of Dermatology Outpatients - WXH
written by a patient
31st March 2016
Friendly service.
Very helpful.
Whipps Cross University Hospital
2016-03-31
Person
1
5
0
Review of Orthopaedic Outpatients - WXH
written by a patient
31st March 2016
I fractured my shoulder in November last year. I had emergency surgery and the orthopedic team did a great job in spitting and fixing a complicated injury. So I have no problems with the surgical care I received. The staff in the plaster room were fantastic but the after care since has been awful.
Why don't the doctors automatically request an X ray for your next appointment. If they think it necessary, instead of waiting an hour to see a doctor only to be told to wait for X ray.
2016-04-19 11:03:52
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Orthopaedic appointment, for which you felt the was waiting time was too long. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.
Whipps Cross University Hospital
2016-03-31
Person
4
5
0
Review of Orthopaedic Outpatients - WXH
written by a family member
31st March 2016
After not being able to get through to the fracture clinic on the phone to book an appointment for my 3 year old daughter, I came in to see someone. Unfortunately amazing gentleman John Field helped the me though he had his coat on ready to go home. True to his ward, he called me at 8:30 this morning and had found me an appointment. Above and beyond!
Whipps Cross University Hospital
2016-03-31
Person
1
5
0
Review of Orthopaedic Outpatients - WXH
written by a family member
31st March 2016
When you came to the reception desk area 2 the staff were not welcoming I was not acknowledged at all I was ignored by the staff member sitting at the computer I had to ask him who do I need to see not professional at all.
2016-04-19 11:02:08
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Orthopaedic appointment, where you felt the staff were unwelcoming. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.
Whipps Cross University Hospital
2016-03-31
Person
3
5
0
Review of Vascular Outpatients - WXH (incl. FRMC)
written by a family member
31st March 2016
Pre Op appt -
consultant was very good.
Waiting time for blood test has been 2 hours and still 30 patients before me.
2016-04-19 11:01:47
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Vascular appointment, for which you felt the was waiting time was too long for a blood test. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.