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Written by a patient
18th January 2018


I am 38 weeks pregnant and have received an urgent request for a blood test to be done today. I arrived and there is a huge line, so politely asked the ladies taking the bloods if they could make an exception, and see me next, as I have an urgent request, but only have childcare for half an hour, if my request was not urgent then I would return tomorrow the lady rolled her eyes and said everyone has a story and that I had to wait. I appreciate that there is a system in place but I don't think she should be so rude and at 38 weeks pregnant.

Recommend
Dignity/Respect
Involvement
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Information
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Cleanliness
Staff