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Written by a patient
8th March 2016


I was admitted to Poplar ward on the 3rd of March, and discharged on the 8th of March and generally I was very impressed by all the staff, nurses and HCAs who were involved in my care over the period. Poplar ward was so busy, there were new patients in and out pretty much every day, as well as some longer term residents. There were some amazingly compassionate and helpful nurses and HCAs I met who were passionate about the care and service they provided and didn't see it as just a job. The only thing I did notice is that there was a difference in my experience between the permanent staff and the agency provided ones who came in, I felt that the permanent staff definitely offered a higher standard of care especially overnight, but I understand that there are staffing issues in an under resourced NHS generally. Many thanks again to all the staff at Popular who did and are doing such a great job.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff