Share review of Whipps Cross University Hospital

Whipps Cross University Hospital 2016-03-10 Person 4 5 0

I have been under the care of the gastroenterology department at Whipps Cross for over 20 years firstly under Dr Sawyerr and subsequently Dr Watson. My care has been supportive, informative and inclusive and I have no complaints. Over the last 20 years I have been admitted twice for a resection and again I have been treated extremely well. My reason for writing this is to say what a total waste of NHS resources being currently displayed in the pre clinic communications. I understand the ethos behind reminders but is it necessary to contact me 3 times by text message, 1 call to my home phone and 1 to my mobile during the week before my appointment. If I didn't turn up for my appointments or was constantly late I would understand a reminder but the NHS has precious little money to waste and I think this situation should be reviewed.