Share review of Whipps Cross University Hospital

Whipps Cross University Hospital 2018-02-21 Person 5 5 0

I have just spent 4 nights in hospital having a stent fitted as part of the treatment for a kidney stone. Having spent 60 years in good health, I had not stayed in hospital before. The care I received from all the dedicated professionals at Whipps Cross was exemplary. They were fantastic. Their patience was never-ending and they really cared. My one regret is that I cannot remember all their names. However, I'd like to particularly thank the staff in the High Dependency Unit where I spent a night, with (unpleasant) catheter inserted, connected up to equipment monitoring my every move looking at a previously unknown irregular heartbeat. Sabeer Ramjany and colleague were kind and gentle and so reassuring at an emotionally low point in my life. Taking over from them, Inge (a nurse from Lithuania) continued the reassurance and care. She was so good with me. Her colleagues were great too, particularly the male senior nurse who so deftly whipped out the hated catheter! Throughout my stay, consultants and doctors answwered my questions and explained procedures in detail with care and great courtesy. I was never left wondering. I spent two nights in Sycamore Ward, particularly with Ann-Marie and team. I was forever impressed by the stoicism and endless patience displayed by the nurses. These traits were mixed with kindness, warmth and humour. I understand now more than ever how these nurses are the backbone of the NHS. Enduring government austerity, PFI rip-offs and the impact of Brexit on nursing recruitment, the NHS must continue to provide the high degree of care that it is renowned for. It truly is a modern Wonder of the World.