West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 74 of 344
 
Review of MSK Physiotherapy - WBCH
28th May 2024


No problems whatsoever, very happy with my visit.

Suggested improvements
[name removed]

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
28th May 2024


Very friendly and informative

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
28th May 2024


[name removed] is very knowledgeable and thorough. I always learn more about my challenges and feel very well cared for.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
28th May 2024


N/A

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
27th May 2024


Because that's how I feel about my visit

Suggested improvements
Nothing all good

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
26th May 2024


Friendly service on going for blood tests easy to make appointments, much better timeliness on appointments now that 12 months ago Feedback sought for 0987 helpful, friendly

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
25th May 2024


Listened to my issues. Had a good handle on my day to day problems. Suggested solutions.

Suggested improvements
Had some”ultrasound “ treatment during physio last year. Did help but wasn’t sure if hands on treatment was available.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
25th May 2024


The physio I visited was patient, kind, listened and offered sensible advice for me to follow. She subsequently followed up very quickly with a referral for surgery on my knee. Excellent service delivered with care and kindness. Thank you!

Suggested improvements
See above

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
25th May 2024


[name removed] the physiotherapist is brilliant. She is kind and understanding but also very knowledgeable.

Suggested improvements
Have a consultant presence for fracture clinic because it’s an absolute nightmare going to RBH every time. I understand initial consultation at RBH but follow up x-rays & consultation at West Berks would be so much better. It’s almost an hour each way with traffic & zero parking which is very problematic with a broken leg!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
24th May 2024


I would have chosen excellent if the option was there! The whole process, from self-referral, through booking, appointment and after care was really fantastic - very smooth and totally patient-centred. Thank you so much!

Suggested improvements
Nothing at all - everything was perfect!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 74 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez