West Berkshire Community Hospital

West Berkshire Community Hospital 2024-06-24 Person 5 5 0

All the staff were wonderful & extremely busy but all were polite & friendly

I had no complaints

West Berkshire Community Hospital 2024-06-24 Person 5 5 0

I have been given consistently good personalised, targeted physio. The team of two physios (one senior) have been very professional but also very personable. I have felt welcome in the department, not judged when I have had difficulties fulfilling the tasks, always encouraged to keep progressing, and given hope and a vision for an improvement path. This care has been second to none. I cannot speak highly enough of [name removed] & [name removed].

I wonder if the department would be allowed to give slightly longer pieces of elasticated banding, it would make the exercises easier. I for one would be happy to contribute towards the cost of this.

West Berkshire Community Hospital 2024-06-24 Person 5 5 0

Good service

Nothing comes to mind This form is over elaborate and annoying as keeps showing stuff in red...

West Berkshire Community Hospital 2024-06-24 Person 5 5 0

i was treated brilliantly from start to finish. From the minor injuries reception lady, who kindly booked me in when i had no appointment, to the medic who treated me for my injury, who was exceptional - polite, highly professional, but jovial and friendly. well worth paying national insurance for !! bravo.

you could have given me free beer and food, a £100 amazon voucher, and a 2 night stay at a West end hotel with 4 tickets to a show .....but other than that, no, absolutely nothing. great job thank you.

West Berkshire Community Hospital 2024-06-24 Person 5 5 0

The hospital is spotlessly clean, staff are amazing and helpful and don’t seem stressed (which is rare in nhs hospitals)! I never have to wait long super organised and caring thanks!

Pay staff more!

West Berkshire Community Hospital 2024-06-23 Person 5 5 0

I was with the plastic surgeon team. Amazing team altogether. I was treated with such kindness, professionalism, and respect.my after care, was Second to None. I am very grateful.

From the start to finish of my day care, I don’t think you could have done anything better I was given the most support, right through my stay.

West Berkshire Community Hospital 2024-06-22 Person 5 5 0

The phlebotomist that saw my daughter was very kind and understanding as it was the first time my daughter has had a blood test

Please put up a clear poster in the waiting area encouraging patients to drink water before/whilst waiting for their blood test.

West Berkshire Community Hospital 2024-06-21 Person 5 5 0

The reptionists were friendly, and [name removed] who attended to us was friendly, helpful and reassuring

None

West Berkshire Community Hospital 2024-06-21 Person 5 5 0

Lovely kind reception both ladies on the blood reception 21/6/24 and on the outpatients. Very understanding with traffic delay and helpful getting right forms. All very helpful. The phlebotomist too was a lovely man - hope he has a good birthday in July!

N/a

West Berkshire Community Hospital 2024-06-21 Person 4 5 0

I have greatly improved since coming into hospital.

Food.