West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 40 of 344
 
Review of Phlebotomy Service
31st July 2024


Suggested improvements
No comment.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024


[name removed] made me feel so at ease4 with the blood test she a class when doing bloods.

Suggested improvements
Reception screen for patient names.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
31st July 2024


The care and service provided was excellent The team were very friendly and efficient I was treated by [name removed] who was exceptionally nice and put me at ease when I was in quite a bit of discomfort.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
31st July 2024


She [name removed] was so kind and gentle with me, giving me space to talk and listened to me. Thank you also to my xray technician who was kind and sensitive to avoiding causing me pain.

Suggested improvements
N/A.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
31st July 2024


Because I was given 100% attention of all were well.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024


Everyone has been kind, responsive and ready to listen they are all very busy yet cheerful and taking the trouble to sort out problems.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024


Very good and professional service as always.

Suggested improvements
Nothing, Excellent service as always.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024



Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024


I regularly attend for blood tests and the care is constantly good.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
31st July 2024


I’m needle phobic and the lady taking my blood was excellent.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 40 of 344
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