West Berkshire Community Hospital

West Berkshire Community Hospital 2022-07-28 Person 5 5 0

I was treated in a professional manner and listened too very carefully. Then I was explained in detail about the treatment.

Nothing

West Berkshire Community Hospital 2022-07-27 Person 4 5 0

I didn’t get any benefit on the day. Giving me exercises is a good idea for long term maintenance however I need help for the pain I’m in currently. A physical manipulation or massage would provide relief and hope that I can feel better in time. In the past I’ve had actual massage from a physiotherapist which was really helpful at reducing the tension that had built up. This doesn’t seem to be offered anymore and I don’t understand why.

Hands on therapy to alleviate pain would be helpful.

West Berkshire Community Hospital 2022-07-27 Person 5 5 0

Very clean and friendly hospital. Very efficient

None

West Berkshire Community Hospital 2022-07-27 Person 5 5 0

The appointment was on time, informative, useful. Follow up information provide and next appointment booked.

West Berkshire Community Hospital 2022-07-26 Person 5 5 0

[name removed] was very helpful - I feel I've made great progress and appreciate his approach

[name removed] was very helpful - I feel I've made great progress and appreciate his approach

West Berkshire Community Hospital 2022-07-26 Person 5 5 0

[name removed] was an excellent communicator and listened carefully Gave clear and easy to understand instructions and information and took his time with my treatment

No it was perfect

West Berkshire Community Hospital 2022-07-26 Person 5 5 0

The treatment I received was exemplary, the receptionists friendly and helpful. If a change had to be made to an appointment I was informed and advised of a replacement date that suited me. The physiotherapists were excellent, explaining new exercises patiently and clearly. I particularly want to thank [name removed], not only did he help with the physical problems but listened to me. I was able to discuss how I felt with him - something I find hard to do.

The treatment I received could not have been better. I am sorry that my visits to the department in the West Berks hospital have finished.

West Berkshire Community Hospital 2022-07-26 Person 5 5 0

He was very good. Helped me with what I didn’t understand

Nothing. All very good

West Berkshire Community Hospital 2022-07-22 Person 5 5 0

I was treated by very good staff from first phone call re appointment to the person I saw with my problem. It was also very quick and efficient.

Nothing comes to mind.

West Berkshire Community Hospital 2022-07-22 Person 5 5 0

My physiotherapy advice and treatment is really helping me.

Nothing.