West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 281 of 344
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
19th January 2023


I want other people to be cared for like I was.

Suggested improvements
Nothing.everything was very good.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
19th January 2023


Lack of communication between Reading and Newbury hospital and nurses not knowing by my situation. .

Suggested improvements
Nothing only about communication.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
19th January 2023


[name removed] has been very patient and helpful over my treatment

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
18th January 2023


The receptionist [name removed] was very helpful an her advice was extremely helpful although I wasn’t seen in the hospital

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


On time talked to and could understand and told what I need to do to improve

Suggested improvements
Not much

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


I was treated with kindness by my physiotherapist. Every exercise was carefully explained and I was able to practise. I did not feel at all rushed. Very important for me, I was greeted on time and didn't have to wait, which increases anxiety for me. It was easy to make the next appointment with flexibility on days and times.

Suggested improvements
On this occasion, everything was as it should be .

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


.

Suggested improvements
.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


Felt thoroughly comfortable and understood by my Physio and he’s given me the.confidence and clear instruction to follow my programme and improve.

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


Both Physiotherapists were very kind, especially [name removed]. I got treatment very quickly and it was great to see them offering appointments through a full working day (early morning into the evening) so that valuable facilities were not left unused.

Suggested improvements
Offer an exercise class in Hungerford to avoid a weekly journey into Newbury

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th January 2023


[name removed] looked after me with care and first class professionalism. Thank you so much.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 281 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez