West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 253 of 344
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
27th April 2023


Because they are things that can be improved.

Suggested improvements
Only by being a little bit on top of things can the NHS improve.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
27th April 2023


Because I worked for the NHS

Suggested improvements
No you did quite well.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
27th April 2023


Polite staff. Good advise. Answered my questions.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


Appointment on time. Treated with care and respect

Suggested improvements
No real privacy. Just cubicles separated by curtains. It was not a problem for me but could hear conversations from other cubicles.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


My care was excellent

Suggested improvements
Everything was to my satisfaction

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


Meet all my needs in helping me get back to some sort of every day life. Showed me what kind of exercise would help my condition sand going forward to maintain it

Suggested improvements
Shorten the questionnaire . I nearly gave up half way through. There are some questions that really don’t need to be done or asked . It would put me off doing another feedback because of this

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


I was given exercises to do.have to wait a month to go back.so basically I’m doing it on my own

Suggested improvements
I was expecting physio on the day.I’ve come away feeling the same

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


The pyshiotherapy was so helpful in my recovery, [name removed] was brilliant and the whole process was excellent. Thank you very much .

Suggested improvements
Nothing it was ace !

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
26th April 2023


Cleaners do a really good job and friendly

Suggested improvements
Sometimes the dinner is cold

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
26th April 2023


Very professional all round. Stronger Wi-Fi would be a plus.

Suggested improvements
Wi-Fi.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 253 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez