West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 250 of 344
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
2nd May 2023


I gave 3 for the information easy to understand but he broke it down for me well, so I could.

Suggested improvements
Maybe have some like fidget toys or something for us to fiddle with, just saying as I do fidget alot alot and would of been good for me.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
2nd May 2023


The therapists clearly explained what was going to happen, and that was followed through.

Suggested improvements
No

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd May 2023


I think the info provided is self-explanatory.

Suggested improvements
This is an unnecessary requirement

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd May 2023


[name removed] was very friendly and caring. She listened to me intently and wants to try and get to the bottom of what's causing my pain.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
2nd May 2023


Staff were extremely kind and very approachable.

Suggested improvements
Nothing everyone was very competent and helpful.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd May 2023


Superb service. Kind, knowledgeable staff who immediately put me at ease and allayed my fears. Thank you.

Suggested improvements
Everything was perfect

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd May 2023


The guy I saw was superb but he was too busy

Suggested improvements
Not a thing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd May 2023


[name removed] explained my treatment clearly and the benefits of doing the exercises clearly and in a caring manner. In completing my exercises as required I can see improvements on my injury which is very encouraging.

Suggested improvements
Treatment and environment is all good

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
2nd May 2023


Lovely environment, Dr [name removed] was kind and patient with me.

Suggested improvements
Nothing, I think it’s all good. Waiting times cannot be avoided and I think the NHS is handing it well

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
1st May 2023


I’m

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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