West Berkshire Community Hospital

West Berkshire Community Hospital 2023-05-17 Person 5 5 0

I thought they were great. I was seen very quickly and the podiatrist was really helpful. Top marks I’d say.

I needed to have an x-ray and the podiatrist took me to the radiology department to see if it could be done during this visit. Apparently this can’t be done and the request has to be made by the podiatrist to my GP surgery who then put in a request to the radiology department at West Berks. It just seems a bit convoluted.

West Berkshire Community Hospital 2023-05-17 Person 4 5 0

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West Berkshire Community Hospital 2023-05-16 Person 4 5 0

I have pannick attacks adhd, so I’m made to feel comfortable. Thank you to all of the Reseption staff, theywere on the ball ![name removed] (physiotherapist ) was brilliant ! however I still believe physiotherapy will not fix my injury as I’m constantly in pain and I’m doing all of the exercises!!

I think I need surgery

West Berkshire Community Hospital 2023-05-16 Person 5 5 0

I was treated with care and understanding and made to feel I mattered.

Nithing

West Berkshire Community Hospital 2023-05-16 Person 5 5 0

Very professional

Nothing

West Berkshire Community Hospital 2023-05-16 Person 5 5 0

Always friendly and helpful also clean and tidy

It was all good

West Berkshire Community Hospital 2023-05-16 Person 5 5 0

[name removed] was brilliant in questioning and listened to my babbling answers and, somehow, managed to work out what is happening to my arm!

Very pleased with appointment although I would like the option of having early morning appointments going forward as I work and not locally.

West Berkshire Community Hospital 2023-05-15 Person 5 5 0

Waiting time was not too long, the nurse I saw took time to take a good history and listen to me before even looking at my injury. That made me feel that she was interested in me and what had happened. I needed an x-ray and this was arranged and completed very quickly and easily, then when I returned to MIU I saw the same nurse who discussed my x-ray and what it showed, and we discussed the best treatment and resolution of the injury. The nurse was helpful, caring, knowledgeable and I felt she was happy to spend as long as needed to resolve the problem. A very easy and helpful experience.

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West Berkshire Community Hospital 2023-05-15 Person 3 5 0

Over 60 minutes wait for a blood test sign said 40 minutes wait Appreciate that staff shortages can’t be helped but not a good experience

Kept waiting patients updated on changes of timings

West Berkshire Community Hospital 2023-05-13 Person 5 5 0

Absolutely wonderful care from initial 111 call, ,reception very friendly and helpful, X-ray very fast and [name removed]/[name removed] who we saw was not only friendly and professional but fantastic with my father who has dementia. Thank you to the whole team 10/10!!

Nothing