West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,444
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2023-07-08
Person
5
5
0
Review of MSK Physiotherapy - WBCH
8th July 2023
All good
Suggested improvements
None
West Berkshire Community Hospital
2023-07-07
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH) - Children's
7th July 2023
We were seen within 30 minutes of arriving, without an appointment. My child was assessed, x-rayed, diagnosed, treated and we were on our way home after only 1hour &15 minutes. Absolutely everyone was helpful, kind - and friendly. I was extremely impressed.
Suggested improvements
You couldn’t do anything better!
West Berkshire Community Hospital
2023-07-07
Person
5
5
0
Review of Integrated Pain and Spinal Service - Spine - WBCH
7th July 2023
Nurses are kind and thoughtful
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-07-07
Person
4
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
7th July 2023
See above
Suggested improvements
Toilets were a bit knackered.
West Berkshire Community Hospital
2023-07-07
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
7th July 2023
I had a small surgery on Wednesday morning this week and the members of staff with me were so lovely I really appreciated their help. I had passed out afterwards and they were super helpful helping me and even after I left kindly helped me out of the hospital to my car and gave me all the advice and information I needed to take care of myself for the next few days
Suggested improvements
n/a everyone was lovely and helpful I could not fault anything
West Berkshire Community Hospital
2023-07-07
Person
3
5
0
Review of MSK Physiotherapy - WBCH
7th July 2023
This was a much improved visit this time. My initial visit and a non follow on i.e no details emailed as requested (twice chased!) left me wanting and frustrated. My responses to your questions on my first visit - if I had have been asked - would have been very poor.
Suggested improvements
Action initial request and respond to chasing phone calls.
West Berkshire Community Hospital
2023-07-07
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
7th July 2023
Very pleasant experience
Suggested improvements
Be in a different location, closer to the centre of Reading
West Berkshire Community Hospital
2023-07-06
Person
5
5
0
Review of MSK Physiotherapy - WBCH
6th July 2023
The physiotherapist ([name removed]) that I saw was very thorough & explained my treatment very clearly, she listened to my questions & the answers she gave me were very easy to understand, I have seen [name removed] over the past several weeks & she is always very cheerful & I go away feeling very happy with my treatment
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-07-06
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
6th July 2023
Was taken promptly which is always a good start. [name removed] was sympathetic and efficient. She answered all my questions and took the time to explain my X-ray to me which helped me understand my condition better. Let’s hope the next stage of my treatment goes as well!
Suggested improvements
The time between being referred to the unit and actually seeing somebody was frustratingly long. In some ways it made my situation a lot worse. Let’s hope the next stage is quicker.
West Berkshire Community Hospital
2023-07-06
Person
5
5
0
Review of MSK Physiotherapy - WBCH
6th July 2023
I felt confident about the advice given
Suggested improvements
Nothing