West Berkshire Community Hospital

West Berkshire Community Hospital 2024-03-12 Person 5 5 0

Staff were attentive

Long wait list for treatment

West Berkshire Community Hospital 2024-03-12 Person 5 5 0

I felt listened to.

Nothing

West Berkshire Community Hospital 2024-03-12 Person 5 5 0

Appointment went very well

Nothing

West Berkshire Community Hospital 2024-03-11 Person 5 5 0

A huge thank you to [name removed] in the WBCH physio dept. She has so much knowledge and people skills,looking at the whole person. I feel so grateful to have been treated by her, she really listened to me and help me understand my body better. Also thankyou to [name removed] for his excellent assessment and advising me to have the sessions with [name removed]. We are so lucky to have such an amazing service on our door step. A heart felt thankyou from a very happy patient.

I cannot think of anything you could have done better for me

West Berkshire Community Hospital 2024-03-11 Person 5 5 0

I bring my elderly friend, [name removed], on a regular basis for blood tests and we always receive excellent care by all the staff (including the ladies in the tea bar). I recommend patients have a cuppa before they go in, it helps the blood flow! Last week we had other appointments at the hospital, so it was a bit of a logistical nightmare matching them up. We were an hour early for the blood test and the staff were just leaving for lunch, however, they kindly said they'd squeeze [name removed] in. We were so grateful to everyone concerned. From my experiences at other hospitals this wouldn't have happened. THANK YOU SO MUCH TO ALL THE STAFF. Best wishes [name removed] and [name removed]

Absolutely nothing - you did a marvellous job.

West Berkshire Community Hospital 2024-03-09 Person 5 5 0

Very friendly, always had a smile and treated you as a person not a number.

Everything was great and thank you!

West Berkshire Community Hospital 2024-03-09 Person 3 5 0

My doctor suggested that I should have an MRI and see a knee specialist about my condition. I waited for over 3 months for my appt and do not feel any more informed about why or what exactly has happened with my knee. Therefore I feel frustrated that my 3 month wait did not achieve an answer. I have been put on another waiting list to receive an MRI which is what my Doctor initially advised.

I would have appreciated an exercise plan to improve and prevent further damage. Advice on Supplements to help improvement and medication over the counter. Advice on how re-enter sporting activities and supports that could be useful,

West Berkshire Community Hospital 2024-03-09 Person 5 5 0

Everything was good

Nothing

West Berkshire Community Hospital 2024-03-09 Person 5 5 0

My physio [name removed] was excellent. Patient, informative and collaborative. I was very happy with my results.

Nothing really. Maybe the sessions could be a touch longer.

West Berkshire Community Hospital 2024-03-08 Person 4 5 0

Reception staff efficient and friendly. Again [name removed] took on board what I was saying and suggested further exercises and advice as to the improvement of my mobility.

Cubicles provide little verbal privacy.