West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 118 of 344
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
14th March 2024


I found the setting very relaxing and the physio (sorry, I can't recall her name) was excellent. She properly listened to me describing my symptoms and showed me the x-ray of my knee, describing where the issue was. This was consistent with the pain I was suffering. She described the options open to me. I was re-assured by this and enabled me to make an informed choice about the best course of action.

Suggested improvements
I can't think of any improvements.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
14th March 2024


The physcio was kind and listened to me reinforced tge exercises

Suggested improvements
Nothing Very professional

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
14th March 2024


Impressed with level of initial analysis and a suggested course of action with exercise. Hope it works!??

Suggested improvements
Impossible really but a little more privacy when discussing personal things!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
14th March 2024


Seen promptly. Kind and considerate therapist. Helpful advice and exercises to do at home.

Suggested improvements
Nothing I can think of. 78

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
14th March 2024


The Consultant was extremely helpful and supportive of the actions I had taken to manage my condition, and fully explained my prognosis and options. The venue was very convenient and is lovely new facility.

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
14th March 2024


Always find staff very helpful. :)


Staff
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Involvement
Ease and Accessibility
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Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
14th March 2024


I was treated very well as soon as I entered the building.

Suggested improvements
Nothing I could change - brilliant.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
14th March 2024


Couldn’t fault the care I was given the physio therapist were very friendly- supportive and encouraging-explaining everything as we went along and why we should be doing things in a certain way.

Suggested improvements
I really don’t think there was anything that could have been improved on.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
14th March 2024


Suggested improvements
Very little - excellent care!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
14th March 2024


Excellent service when booking. Seen quickly. Thorough and kind especially for a nervous shift.

Suggested improvements
Nothing. Thank-you!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 118 of 344
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