West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 112 of 344
 
Review of Phlebotomy Service
2nd April 2024


The process I went through from GP appointment to blood test was 2 working days and everyone I encountered was extremely helpful and caring.

Suggested improvements
/

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
2nd April 2024


When I call to WBH minor injuries hotline, the medical staff [name removed] is very kind and very patient my describe my sons injury. Although some description is not clear and complete, she help me to make it correctly and repeat and repeat again, very appreciated her help.

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
2nd April 2024


Good efficient service

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
2nd April 2024


Cos

Suggested improvements
.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
2nd April 2024


I was given 5 class sessions of physiotherapy and was making real improvement but I needed more than 5 sessions and am really disappointed that I didn’t receive more. I also waited 3 months for the sessions to start.

Suggested improvements
The physios [name removed] and [name removed] were really good but I was disappointed I only got 5 sessions as felt I was making real improvements

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
2nd April 2024


It was acceptable, neither good or bad

Suggested improvements
Waiting nearly two weeks to talk to someone regarding my prescriptions is not good service and is not acceptable but as a patient there is no alternative.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Rating not given.
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
2nd April 2024


The 5 class sessions of physiotherapy run by [name removed] and [name removed] were good but i do not think 5 sessions were enough

Suggested improvements
More than 5 class sessions were offered and i was making real improvements but i feel that only 5 sessions were not enough and i still have some way to go with my physiotherapy. I also had to wait a long time for these sessions to commence ie at least 3 months.

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
1st April 2024


Convenient location Very professional & friendly Ser vice

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
30th March 2024


Everything explained fully and pain relief explained.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
30th March 2024


First class treatment. Thank you.


Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 112 of 344
{{category}} working at West Berkshire Community Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez