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27th June 2023


Physio therapist was a pleasant young man and really did support me but 3 weeks waiting for another appointment I think is unreasonable and I should be seeing someone again sooner. Told I couldn't use the gym equipment to help with my recovery but to buy my own exercise bike? That is totally not on as I'm poor and can barely make ends meet as it is! Equipment should be made accessible to all. I have had a TKR.

Suggested improvements
More help and support with doing the exercises, being seen again earlier than in 3 weeks time and being able to use your small gym instead of unrealistically being told to BUY a exercise bike when I'm poor and can't afford to buy one and yet you have several in your gym! My physiotherapy will be now delayed because of that as cycling is an important exercise after having a TKR






Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience