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12th September 2024


From the start, the rectionist the lady I saw was very helpful indeed. She was very polite and helpful, then I went into the room to have my blood taken. There was a different colture lady in the room, she was very well spoken polite cheerfull in herself and her job. this lady was that good I didn't feel the needle go in to my skin over all the rectionis, + the lady who taken my blood I would score them 20 out of 20.

Suggested improvements
Absolutely nothing

Staff
Safe
Listening
Information
Involvement
Experience