Share review of West Berkshire Community Hospital
West Berkshire Community Hospital
2023-03-11
Person
4
5
0
11th March 2023
I was happy with dietary advice - the dietitian was helpful and patient. Communication with the secretary wasn’t as pleasant. She was impatient and very quick to brush me off as I made a phone call from abroad. My appointment was nearly cancelled. I had to swiftly ask to be listened to explain my unusual and not so easy situation to keep my important appointment.
Suggested improvements
Better communication and more patient and helpful administrators.
European