Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warwick Hospital
2023-05-15
Person
4
5
0
Review of A & E
15th May 2023
Cus that’s how I felt my experience was
Suggested improvements
Not much just be a bit more efficient
Warwick Hospital
2023-05-15
Person
4
5
0
Review of A & E
15th May 2023
Because the nurse seeing me was very professional
Suggested improvements
Less time waiting but appreciate this is difficult
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
Quick friendly professional and efficient
Suggested improvements
Nothing
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
Absolutely no problems experienced. Though there was a long wait due to high demand.
Suggested improvements
Employ more staff
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
All staff were friendly and informative and I really could not fault the care I received
Suggested improvements
None
Warwick Hospital
2023-05-15
Person
3
5
0
Review of A & E
15th May 2023
This is a review of Wednesday night Minor Injuries & A&E treatment. Also Friday fracture clinic.
A&E maybe very specific to you but they me it's the whole experience. So sorry if this mixes teams and services outside of the intended scope.
We arrived in A&E at 7:30 pm we saw a case handler circa 11:00. We were then left in Minor Injuries with an empty waiting room for over an hour before the A&E support to dress the wound and inform us of the next steps took place. I was advised to starve as a minor general anaesthetic procedure may be required the next day. No phone call to advise was received. On calling the hospital the record had not been acted upon. I was given a 9:30 Fracture Clinic appointment for Friday morning. When I arrived there was no record of the appointment. Waited for an on call service consultation. This consultation happened at circa 11:15. From that point the clinical treatment was efficient. I felt well advised and supported.
Suggested improvements
The administration process failed on transfer between Minor Injuries and A&E (Wednesday Night). The next steps advised from A&E Wednesday night did not happen. Which included a starve in anticipation of surgery.
The appointment for Thursday was lost. We lost a day in treatment which included another Starve by association with the initial instruction. The appointment on Friday was also lost. Which resulted in an on call service ( excellent service by the way)
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
Excellent service. Staff all courteous. Had prompt opinion from consultant and was out of the department within 2 hrs.
Suggested improvements
Vending machine in waiting room!!
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
Brilliant all round! Thank you!
Suggested improvements
No.
Warwick Hospital
2023-05-15
Person
4
5
0
Review of A & E
15th May 2023
All staff were friendly and informative at all levels up to senior consultant.
Suggested improvements
Obviously being seen more quickly is always good but I do understand the pressures.
Warwick Hospital
2023-05-15
Person
5
5
0
Review of A & E
15th May 2023
I was treated in a timely manner and was particularly impressed that I was contacted a few days later to inform me of a further issue detected on an x ray review and that one nurse took control of all my treatment so I had a solid contact point to raise concerns with.
Suggested improvements
Nothing of note
