Reviews
Reviews
This was an exceptional service and I felt safe and cared for throughout.
The nurses for the day of consultation were good but just individual nurse/staff was very rude when answering my phone call. The booking coordinator name Tricia in Ophthalmology/Machen Eye Unit even lying.
Triage was very stern considering a child was being seen. She was in pain with an ongoing concern. She only wanted to deal with the problem we presented on the day. I do understand why this is important. We didn’t just turn up we were advised by 111 to attend.
When we are told by staff well they would say that they don’t know how we run. As the parent and also the child hearing felt very deflated.
The treatment from all other care providers was excellent.
I do take into account how many difficult people you must see.
I was very happy with all aspects of my appointment.
The nursing staff that I saw were patient and compassionate towards me and did the tests that they were able to do on my eye.
I had an amazing service at The Minor Injury Unit at Warwick. Everyone from the receptionist to the doctor/ physio I saw was kind, efficient with brilliant care for me.
I was treated quickly and professionally.
It was so worth travelling to Warwick and I would recommend the Unit to anyone who I know that has a minor injury.
Thank you so very much
Excellent staff, from reception to doctos
The nurse who treated me was superb. Thorough and very personable. Just a long wait to be seen but once in, it was quick, but with zero rush.
An amazing team so kind, professional and empathetic. Couldn't wish for better care a team the NHS can be proud of!!
Nurses were lovely.