Warwick Hospital

Warwick Hospital 2023-03-31 Person 4 5 0

They were lovely

Cleaner

Warwick Hospital 2023-03-31 Person 3 5 0

Long delay due to blood lab problems

More frequent updates

Warwick Hospital 2023-03-31 Person 2 5 0

I went to A&N and singed in. After a while I was told to go to the Minor Injures. Went there and signed in there. I was told I would wait up to 30 mins to be seen. I waited 1 hours and nothing happened. By all this time I had been left in pain. When approached the reception to ask why it was taking that long, the guy there said he had no idea and advised to keep waiting. We carried on waiting and everything was being even harder. Asked again another guy who arrived at the reception after the one I signed in with and he checked on the system and found out that I was sent to be seen by the GP and not the Minor Injuries. He then advised it would take me up to 2 hours to wait. I had already been there 2 hours before this was said and this just added up frustration and confusion. Why should I be see by a GP i the hospital when I had been sent to A&E by my GP in the Medical Surgery I belong?!! I said this to the guy, that it was my GP who sent me to A&N and not to another GP?!! Got no answer about this and not even any interest shown from the receptionist to find out why this happened. Finally after 4 h I was seen and then followed all the test and procedures required.

Better triage process to send me straight away where I should be seen and not jumping from one place to another. Better information from the receptionist. More interested from the receptionist to try and find out answers for my concerns. At least any painkillers while waiting for such long in pain.

Warwick Hospital 2023-03-31 Person 5 5 0

Treatment was brilliant

Na

Warwick Hospital 2023-03-31 Person 5 5 0

Doctor approached me while in waiting room, she could see I was in pain. Arranged a cubicle so that I could lie down to be more comfortable. Suppository administered to relieve pain quickly, followed by one diazapan tablet to relax muscles and avoid further muscle spasms while waiting my turn to be seen. After assessment and diagnoses, released with medication. My sincere thanks to the Lady, Mel (emergency services). It was a great relief to know that it wasn’t a slipped disc.

Nothing.

Warwick Hospital 2023-03-31 Person 5 5 0

The staff told me what was happening at each stage. They also made time to give me information to help me. They showed me kindness and compassion all the time. All though they were busy I didn’t think I was keep waiting to long.

I think the toilets were a bit tired and untidy

Warwick Hospital 2023-03-31 Person 2 5 0

Reception staff were very rude, and I was not the only one to notice. They need to go on a course in how to speak to people in a decent manor!!’

Put reception staff on training course in how to deal with the public

Warwick Hospital 2023-03-31 Person 4 5 0

Nhs doing it's best. Was a bit of a wait and turned out i didnt really need to go at all. That was fown to a doctor over the phone.

Seen the screaming toddler immediatley apart from she was obviously poorly or frightened it would have given the rest of us some peace and quiet instead of a head ache.

Warwick Hospital 2023-03-31 Person 5 5 0

Staff were friendly Well organised On time . Easy to follow instructions Clean and tidy

I don’t feel anything could of been done better

Warwick Hospital 2023-03-31 Person 3 5 0

The dr did not reassure me about whether or not my child has had a tetanus jab. She made me feel silly for not knowing.

Confirm that a tetanus jab had been given by checking the records.