warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,694 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 152 of 15392
 
Review of A & E
31st March 2023


the staff were very good i think the waiting area should be more comfy so you could have a nap while you wait and the wrist band thing is really good should have a coffee machine in there

Suggested improvements
comfy chairs and i think a face covering should be a defo requirement

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff
 
Review of A & E
31st March 2023


The atmosphere was calm given how stressed things are and everyone I saw was pleasant.

Suggested improvements
Not sure as I felt everything had been done.

Experience
Dignity/Respect
Involvement
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Cleanliness
Safe
Food
Staff
 
Review of A & E
31st March 2023


Only ended up in A&E because all doctors surgeries were training that afternoon, and out of hours wanted my little boy seen to within 2 hours. Even though we shouldn’t have needed to be in A&E (could’ve been handled by a GP) we were still able to see a doctor

Suggested improvements
It was difficult waiting 5-6 hours with a 7 month old in the waiting room. It was hard to keep him from disturbing the other patients and I was very conscious of this. Maybe kids could be separated from adults?

Experience
Dignity/Respect
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Cleanliness
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Staff
 
Review of A & E
31st March 2023


Staff were professional, friendly and reassuring and kept me informed about what was going to happen.

Suggested improvements
My wife was told to wait in the waiting area until I was in a cubicle. I had been in the cubicle for a couple of hours before she was told she could come in.

Experience
Dignity/Respect
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Safe
Food
Rating not given.
Staff
 
Review of A & E
31st March 2023


I was ignored for 3 hours and only when I said I wanted to discharge myself was a doctor brought to see me

Suggested improvements
Kept me informed as to what wa a happening Been allowed to get a taxis to in w instead of waiting for a non existent ambulance to take me

Experience
Dignity/Respect
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Cleanliness
Safe
Food
Staff
 
Review of A & E
31st March 2023


Outstanding treatment and service throughout. Thank you.

Suggested improvements
It was all positive even though the waiting times are long.

Experience
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Staff
 
Review of A & E
31st March 2023


I received 1st Class care, on both occasions whilst visiting Ourpatients department.

Suggested improvements
Nothing at all.

Experience
Dignity/Respect
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Food
Rating not given.
Staff
 
Review of A & E
31st March 2023


Looked after very well

Suggested improvements
Nothing

Experience
Dignity/Respect
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Cleanliness
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Staff
 
Review of A & E
31st March 2023


Seen fairly promptly and the doctor seemed informed and pleasant.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff
 
Review of A & E
31st March 2023


The initial receptionist took a minute or two to acknowledge us but apart from that all very positive

Suggested improvements
Initial acknowledgement of our arrival - when arriving in a stressful situation you want to feel help is at hand

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff
 
 
Page 152 of 15392

Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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