Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2021-08-16
Person
1
5
0
Written by
Written by 16th August 2021
The staff never ask me how I am and treated my family very badly.
Warneford Hospital
2021-08-11
Person
1
5
0
Review of Oxford City and North East Adult Mental Health Team
11th August 2021
I was talked over. I had valid reasons for not agreeing to some of the options presented and, despite noting that I have good insight into my needs, these options still appeared in the outcome letter to my GP.
There is no recourse for support for people who are in desperate need. I was referred because I am high risk for self harm and suicidal ideation and have been told to take up exercise and pay for private therapy.
Suggested improvements
Listen to people. I have been patronised, talked over, and told I need to manage on my own.
I no longer call the night team because they only want to discuss meditation and ask why I don't have a care coordinator. I don't know why I don't have a care coordinator.
Warneford Hospital
2021-08-10
Person
3
5
0
Review of Wintle Ward
10th August 2021
It was very confusing a lot of the time being told different things by different doctors and nurses some of the staff were friendly kind and helpful
Suggested improvements
Being more friendly and consistent regarding. Medication,
Warneford Hospital
2021-08-06
Person
3
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Staff on the ward have been very caring and helpful, often going out of their way to make being here as comfortable as possible. I do have an issue with not finding myself in agreement with certain details of my treatment plan which makes me feel constantly uneasy but I’m not sure how this can be addressed.
Suggested improvements
An up-to-date patient info booklet would be helpful.
Warneford Hospital
2021-08-06
Person
3
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Not applicable
Suggested improvements
Not applicable.
Warneford Hospital
2021-08-06
Person
4
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Staff support
Suggested improvements
Better communication of meal plan changes
Warneford Hospital
2021-08-06
Person
2
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Because I didn’t feel involved in my care plan
Suggested improvements
I could have been more involved
Warneford Hospital
2021-08-06
Person
4
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Staff are compassionate and do their best to help with any problems you have, even when they’re extremely busy.
Suggested improvements
Give staff the support they need, to further support their patients. It is vitally important there is a balance on both sides to provide compassionate care within a huge workload that staff have to undertake, which can be a barrier to some forms of support.
Warneford Hospital
2021-08-06
Person
3
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
The treatment is caring, but the lack of therapy is not good.
Suggested improvements
Provide individual therapy. Give patients up to date care plans each week.
Warneford Hospital
2021-08-06
Person
3
5
0
Review of Cotswold House Oxford Inpatient
6th August 2021
Very supportive care has been given by regular staff
Some unhelpful comments have been made to me though
Suggested improvements
Not say unhelpful comments that are clearly upsetting