Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2022-02-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th February 2022
Because I’m always supported
Suggested improvements
No
Warneford Hospital
2022-02-14
Person
5
5
0
Review of Oxford City and North East Adult Mental Health Team
14th February 2022
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Suggested improvements
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Warneford Hospital
2022-02-13
Person
1
5
0
Written by
Written by 13th February 2022
Like all NHS they accuse you of being stupid and incessantly fob you off they also shout at you a lot and say you are not doing very well. They cannot prove they are well or not angry and in the nicest sense of the saying they should have a taste of their own medicine. I would not recommend them and the evidence says neither would they.
Warneford Hospital
2022-02-09
Person
1
5
0
Review of Cotswold House Oxford Inpatient
9th February 2022
No inclusion in care at all and rude staff
Suggested improvements
Listened! Politeness!
Warneford Hospital
2022-02-09
Person
2
5
0
Review of Cotswold House Oxford Inpatient
9th February 2022
Lack of choice, ability to listen, mo structure to groups, no community feel, no visibility of management
Suggested improvements
Better visibility of management and engagement with patient. More weight to be given to overall patient aims and goals
Warneford Hospital
2022-02-01
Person
5
5
0
Review of Wintle Ward
1st February 2022
We would like to give feedback to you regarding our daughter, Julie's time spent in Wintle Ward at Warneford Hospital. We want to thank you for looking after our daughter and supporting her, while she was in your care! We would like to say a special thank you to Ian on Wintle Ward for all his expert help and his contact with us regarding Julie's progress! Ian was very helpful, supportive and reassuring, keeping us updated! This went beyond the call of duty and we commend him for it. We also want to thank Emma, Julie's mental health supporter for her deep concern and care throughout Julie's crisis. It was through Emma's quick action that Julie received the urgent help that she needed. She was instrumental in bringing this about. Both Ian and Emma have shown outstanding service and are a credit to their profession. Finally, thank you also for providing Julie with housing at Micklewood House, with mental health support.
Suggested improvements
We had several alarms about her being released too soon and then we were reassured that was not the case. This caused us terrible anguish and unnerved us at a serious level. This added acute distress to the way we were feeling, as we had suffered heart-breaking trauma throughout last year, due to family bereavements, a relative seriously ill (still) and on top of all that, Julie's breakdown.
Hazel and Mike
Warneford Hospital
2022-01-31
Person
4
5
0
Review of Highfield Unit Oxford
31st January 2022
The environment excelled my expectations so thank you
Suggested improvements
More information at beginning of admission
Warneford Hospital
2022-01-28
Person
4
5
0
Review of Wintle Ward
28th January 2022
I was treated with dignity and respect even during times I was quite ignorant
Suggested improvements
Be more discreet during observations
Warneford Hospital
2022-01-20
Person
3
5
0
Review of Highfield Unit Oxford
20th January 2022
Because I had to fill in this survey
Suggested improvements
Priorities
Warneford Hospital
2022-01-20
Person
3
5
0
Review of Highfield Unit Oxford
20th January 2022
The staff here are every helpful but incidents make me feel unsafe
Suggested improvements
More staff be around when patients are going through incidents