Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2023-01-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
N/A
Suggested improvements
N/A
Warneford Hospital
2023-01-16
Person
3
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
Some excellent staff but also a degree of maladministration at times. Staff can sometimes be patronising to patients.
Suggested improvements
As above.
Warneford Hospital
2023-01-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
Communication and offering to talk is always available. Weekends are slightly confusing due to staff mix ups. Organisation on the weekends could be better.
Suggested improvements
Organisation during weekends. Knowing what each patient needs in the dining room. Knowing the patient dislikes beforehand and offering alternatives.
Warneford Hospital
2023-01-16
Person
3
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
Not sure
Suggested improvements
More options to therapy
Warneford Hospital
2023-01-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
I believe that any negativity I felt towards staff was probably due to feeling out of control and was the eating disorder talking. I know the staff try and do everything they can to help and so anything taken the wrong way is due to the ED.
Suggested improvements
Perhaps sometimes seeing patients as people more often, rather than just patients that need to following everything exactly. Having some flexibility in routine, depending on individuals needs.
Warneford Hospital
2023-01-16
Person
5
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
All the staff are amazing, supportive, helpful and kind.
Suggested improvements
Nothing, everything is fine
Warneford Hospital
2023-01-16
Person
5
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
All staff are amazing kind and thoughtful
Food is good
Suggested improvements
More regular agency staff for continuity
Warneford Hospital
2023-01-16
Person
5
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
All the staff are amazing kind and listen.
Food is always on time and if item unavailable substitute is always good
Suggested improvements
More regular agency staff as new take time for staff and stressful for us
Warneford Hospital
2023-01-16
Person
3
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
Overall I was treated well
Suggested improvements
I would have liked a little more information about my care and treatment plan at the start of admission
Warneford Hospital
2023-01-16
Person
2
5
0
Review of Cotswold House Oxford Inpatient
16th January 2023
Not sure
Suggested improvements
Not sure